Our Policies

Card Recruitment

Terms & conditions of membership

Our membership terms

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Terms and conditions for our free Places Membership

Our policy

Card Journaling

Customer complaints policy

Our approach

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Activity bookings policy

Terms and conditions for booking

Candles spelling out Happy Birthday on top of cake

Birthday party terms and conditions

Our policy around party bookings

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Our swimwear policy

A friendly reminder before you go swimming

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Acceptable internet usage policy and disclaimer

Wifi access at Places Leisure

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Photography and videography policy

Our approach

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Supplier terms

Rules and regulations for suppliers

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Safeguarding children and adults at risk

Our policy

Card Walking Running Outside

Environmental policy statement

Our approach

Swimming butterfly stroke

Modern slavery policy

Statement for the last financial year

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Cookie policy

Find out how we use cookies

Two Column Footwear Policy

Our footwear policy

Keeping you safe in our centres

Commercial hire services Bookings contract

Terms and Conditions