Our Policies

Card Recruitment

Terms & conditions of membership

Our membership terms

Two Column Squash

Terms and conditions for our free Places Membership

Our policy

Two Column Group Cycling Classes

Activity bookings policy

Terms and conditions for booking

Card Journaling

Customer complaints policy

Our approach

Candles spelling out Happy Birthday on top of cake

Birthday party terms and conditions

Our policy around party bookings

Two Column Swimming Dive

Our swimwear policy

A friendly reminder before you go swimming

Two Column Mobile Phone Closeup

Acceptable internet usage policy and disclaimer

Wifi access at Places Leisure

Two Column Laptop

Cookie policy

Find out how we use cookies

Swimming butterfly stroke

Modern slavery policy

Statement for the last financial year

Two Column Photography

Photography and videography policy

Our approach

Two Column Group Cycling Classes

Supplier terms

Rules and regulations for suppliers

Two Column Swimming Child

Safeguarding children and adults at risk

Our policy

Card Walking Running Outside

Environmental policy statement

Our approach

Two Column Footwear Policy

Our footwear policy

Keeping you safe in our centres

Commercial hire services Bookings contract

Terms and Conditions