Our Policies

Our Northumberland centres

If you are looking for the policies relating to our 10 leisure centres located in Northumberland, please click the button below for information on policies, T&Cs, FAQs and membership information.

View Northumberland info

Please scroll down for our policies relating to all other Places Leisure centres.

Terms & conditions of membership

Our membership terms

Terms and conditions for our free Places Membership

Our policy

Activity bookings policy

Terms and conditions for booking

Customer complaints policy

Our approach

Candles spelling out Happy Birthday on top of cake

Birthday party terms and conditions

Our policy around party bookings

Our swimwear policy

A friendly reminder before you go swimming

Acceptable internet usage policy and disclaimer

Wifi access at Places Leisure

Photography and videography policy

Our approach

Our footwear policy

Keeping you safe in our centres

Supplier terms

Rules and regulations for suppliers

Safeguarding children and adults at risk

Our policy

Environmental policy statement

Our approach

Modern slavery policy

Statement for the last financial year

Cookie policy

Find out how we use cookies

Terms & Conditions of Membership

with Places Leisure acting as an Agent for a Local Authority