Contact us

Get in touch

We'd love to help you with your enquiry

Please choose the option below that best matches the nature of your query.


Opening/session times

Cancel a membership

Booking enquiry

Buy a new membership

Courses enquiry

Northumberland support

Contact your centre

Payment enquiries

Booking issues

Swimming lessons

Anything else

Direct Debit support

Excluding Northumberland

If your enquiry relates to a membership, swim lessons or sports courses whereby you would like to cancel, freeze or make changes to your payments, please contact our payments team by:


Phone: 01444 221052

Opening times

Monday to Friday: 8am - 6pm
Saturday: 9am - 12noon
Sunday: Closed

Site support

If you would like to get in touch with your local centre, or for any new membership, swim lesson or Gymnastics enquiries, please complete the form below and a member of the team will be in touch.


Customer service central support

If you would like to speak to our Central support team, please get in touch via the details below. To help us deal with your enquiry in the best way, please include as much detail as possible, including the name of the leisure centre.

Twitter: @PlacesLeisure

Facebook: Places Leisure

Instagram: @Places_Leisure

Our Customer Service team is available from Monday to Friday, 8am - 6pm.

Please follow the link for a full list of our terms and conditions on memberships.


Northumberland support

If your query relates to any of our sites in Northumberland, please email us at

Our opening hours are:

Monday to Thursday: 10.00am - 4.00pm

Friday and Saturday: 10.00am - 2.00pm

Or, call us on 01670 337370 where a member of the team will be happy to help you.