Contact us

Get in touch

We'd love to help you with your enquiry. 

Please choose the option below that best matches the nature of your query.

Opening/session times

Cancel a membership

Other payment issue

Buy a new membership

Courses enquiry


Contact your centre

Payment changes

Booking issues

Swimming lessons

Anything else




Direct Debit support

If your enquiry relates to a membership or swim lessons whereby you would like to cancel, freeze or make changes to your membership or swim lesson payments, please contact our payments team by:


Phone: 01444 221052

Opening times

Monday to Friday: 8am - 6pm
Saturday: 9am - 12noon
Sunday: Closed



Site support

If you would like to get in touch with your local centre, or for any new membership, swim lesson or Gymnastics enquiries, please click the link below to find your site of interest and their contact details.

Find your centre





Customer service central support

If you are experiencing any issues with your membership or swim lessons that you wish to speak to our central customer service team on, please feel free to contact our team on the details below. To help us deal with your enquiry in the best way, please include as much detail as possible, including the name of the leisure centre.

Twitter: @PlacesLeisure

Our email inbox is monitored Monday to Friday, 8am - 6pm.

Please follow the link for a full list of our terms and conditions on memberships.