Useful centre information

Everything you need to know!

Useful information to help your visit be stress-free and seamless.


  • Customers are required to pay on exit of site. However, there is a 15-minute grace period.

Arriving at the centre:

  • During our peak times*, we recommend that you arrive in plenty of time for your activity. 
  • Please use our fast-track check-in points located in reception for the following activities:
    • Members:
      • Gym
      • Health Suite
      • Pre-booked group exercise classes
    • Places members/pay as you go:
      • Pre-booked group exercise classes
  • For all other activities or sessions please check-in at reception.


  • Lockers in the swimming facilities are operated using a £1 coin which is refundable. They also take locker tokens on site for £1.50. Gym/Health Suite lockers are padlocks only which can also be purchased at reception.


* This could include school holidays, evenings and weekends.