FAQs

Get answers to your questions about Places Leisure Camberley

We hope you’re as excited as we are by the upcoming reopening of Places Leisure Camberley! Our state-of-the-art, £22 million leisure centre is designed to be your new home away from home – your local activity and fitness hub, with an exceptional range of activities, thoughtfully developed and strategically designed to accommodate all age groups and abilities. We can’t wait to open our doors for you!

We have received an unprecedented amount of interest in our reopening and know that many of you have lots of questions that need to be answered! We want to help each and every one of you. We have tried to answer many of your questions below. Be sure to check back frequently for regular updates.

About the centre | Swimming

Health Suite | Miscellaneous

About the centre

When will Places Leisure Camberley open?

The new site is scheduled to be opened on Thursday 1st July.

What is the address of the Centre?

Places Leisure Camberley, Grand Avenue, Camberley, GU15 3QH

Click here for a location map.

What are the centre's opening hours?

Our centre opening hours will be:

  • Monday to Friday 6.00am-10.30pm
  • Saturday and Sunday 7.00am-8.00pm
  • Bank Holidays 7.00am-8.00pm

Please refer to our timetables for activity times.

Does the centre have parking?

Yes, we you will be able to park for a maximum of 3 hours for free.   Customers will be asked to sign in on a digital kiosk and their vehicle registration within 20 minutes of their arrival.  We have space for over 300 vehicles, plus 4 ports for electric cars.

In addition, we have 30 covered spaces for bikes along with a cycle repair station.

Do you have a drop off point?

Yes, we have a drop off zone located at the front of the building. Please be aware that there is a 20 minute time limit for this zone.

I don't drive, is there a bus route?

There is a bus stop just outside the leisure centre, Stagecoach is the main operator for this area, please visit their website for the most up to date timetable.

Will I need to prebook my activity?

Due to Covid-19 restrictions, all activities need to be booked in advance. Gym sessions, Swim sessions and, all Classes can easily be booked online. All other activities will be available to book soon. 

Ideally, to maximise your time at the centre, we ask that you please arrive swim-ready with your swimming costume under your clothes, or, gym/class-ready with your gym kit on prior to arrival. This helps to reduce the volume of visitors in the changing rooms at any one time. All showers and changing cubicles will be open and available for you to use after your swim and/or workout. 

What is the Places Locker app?

Our Places Locker app is your easy to use, go-to fitness partner. It tracks your activity - both in the centre and out - and, features an extensive library of virtual workouts and fitness programmes.

You can also use the app to easily book all of your sessions and classes and, members can access their membership QR code. 

To find out more about what the Places Locker app can do for you, please click here.

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Swimming

Will there be swimming lessons at the new centre?

Absolutely, please register your details here and a friendly member of our team will contact you directly.

What does the new swimming timetable look like?

Please click here to view our proposed timetable.

How much do you charge for children’s swimming?

We know that it is essential for children to have regular swimming sessions, as this helps children to become confident and familiar with water, especially when they are swimming with a parent or family members. Being in the water with someone they trust shows them that swimming is safe and fun! We are pleased to offer free swimming to all children, aged 4 years and under.

Please be aware that all Premium Memberships include up to 4 Junior Memberships at no extra cost – with swimming included!

I have limited mobility; how do I access the pool?

We have a number of options for you to access the pool in the way that is best for you. Options include:

  • Pool hoists
  • Easy access steps
  • Accessible pool lift

What is a splash pad?

Our splash pad is a designated area of the pool hall, created as a fantasy, castle themed water playground, where toddlers and younger children can enjoy hours of fun. It’s a wonderful introduction to the joys of water in a safe environment. The area includes water features such as ground nozzles, raindecks, spray jets, water umbrellas, water blasters.

Do I need a pound coin for my locker?

All lockers will require padlocks. These will be available to purchase at Reception for a cost of £5 (yours to keep). Alternatively, please feel free to bring your own robust padlock from home, we would suggest a combination lock.

I can’t wait, how do I join up?

Click the link here to join online.

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Health Suite

What does the Health Suite include?

Our state-of-the-art health suite includes:

  • Sauna
  • Steam room
  • Citrus steam room
  • Salt room
  • Heated loungers
  • Day beds

Do I get the Health Suite as part of my membership?

All Premium Plus members will have the Health Suite included in their membership. We also offer a Health Suite-only membership along with pay-as-you-go access. For membership prices, please click here.

Do I have to be a member to use The Health Suite?

The Health Suite will be available on a pay-as-you-go basis.

Where is the Health Suite located?

The Health Suite is located on the first floor and has its own dedicated changing rooms and lockers. All lockers will require padlocks. These will be available to purchase at Reception for a cost of £5 (yours to keep). Alternatively, please feel free to bring your own robust padlock from home, we would suggest a combination lock.

What are the opening hours of the Health Suite?

Monday - Friday: 6.30am - 10.00pm

Weekends: 7.30am - 8.00pm 

Will I need to book in advance?

Due to Covid-19 restrictions, all Health Suite sessions will need to be pre booked. You can pre book via our website or through the Places Locker app. Each slot will be for 45 minutes. When you arrive for your slot please visit reception to check in. Only those that have booked a session will be able to attend both the health suite and the accompanying changing rooms. 

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Miscellaneous

Will there be any jobs at the new site?

Current vacancies are advertised here.

How can I keep up-to-date with the latest news on the new site?

We will update these FAQs when we have further information, and you can also find regular updates through our Facebook page.

Will social distancing be in place?

We are proud that all our centres are COVID-19 secure and this has been recognised by an independent review of our risk assessments.

You will see from the programme in place that we have taken every effort to ensure that we have time to clean down before and after sessions, and that the programme, coupled with the need to book ahead, enables us to manage footfall throughout the whole centre, not just the space you're in.

We request that all customers wear face coverings/masks throughout their visit except during physical exercise or whilst eating or drinking. We ask that you wear your face covering/mask when entering the building, in reception, spectator areas, corridors and stairways, when entering and leaving studios and the gym, however you can remove it whilst exercising, eating or drinking. If you have a medical condition which restricts you from wearing a covering, please let a member of the team know. 

Please find below more information on how we're working hard to keep you safe to ensure an enjoyable visit.

  • All activities in our centres will operate in sessions and must be booked. This will help us control the number of people on site, which means we ensure a safe distance between our visitors. 
  • We ask all customers to come activity ready. 
  • We will have plastic screens in place to protect you and our team. We will also have signage around the centre to guide you safely - we ask that you follow these to keep yourself and others safe
  • Sanitising spray and wipes will be provided around the centre for use on equipment and lockers. Our teams will ensure that these are monitored and replenished where required.

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If you have further questions, please email us or call us on 01276 417111. We’ll make sure the popular questions are added to this FAQ for the benefit of everyone.

Thanks for reading, we’d love you to share this with friends and we look forward to welcoming you to the new centre.