PfP Customer App

• Hundreds of FREE at-home workouts for every age, ability or mood 

• Tips and advice on a variety of topics including mental wellbeing, healthy eating, and exercise 

• Community projects: easily connect with inspiring local initiatives and support

 Ready to get started?

Get your free wellbeing and fitness app in a few easy steps:

1.Download the Places Leisure app from your chosen app store:

Apple App Store   Google Play Store

2. When opening the app, you will be asked if you would like to receive push notifications. Please select the option you prefer.

3. Once the message disappears, tap the ‘Find my centre’ button.

4. Using the search bar, search for PfP Customer Wellbeing and select the location. Please ensure you type PfP Customer Wellbeing so you get access to the correct resource.

5. You will then need to create an account. To do this, tap the three lines in the top left corner and select ‘Accounts’.

6. Tap the ‘Sign in’ button and you’ll be displayed with a login screen.

7. Tap ‘Register’. From here, you’ll be prompted to register for a free PfP Customer membership. When filling in your details, please remember to use the same email address you used for your Places for People account. This helps make sure your details are recognised.

8. You will then receive a registration email with instructions on how to set up your password.

9. Once you’ve set up your password, you’re ready to log into the app and begin enjoying everything it has to offer! 

Frequently asked questions 

Who can use the app? 

The Places Leisure app is for Places Leisure and Places for People Customers. When you download the app, you will need to register using the email address associated with your Places for People account. Please ensure you select PfP Customer Wellbeing to access the free resources. 

Is there a cost to use the app? 

The Places Leisure app is free to download and use for all Places Leisure and Places for People Customers.  

What devices is the app compatible with? 

The app is compatible with both iOS and Android devices and can be downloaded from the Apple App Store or Google Play Store. 

I forgot my password. How do I reset it? 

If you have forgotten your password, simply tap the ‘Forgotten password’ button on the login screen. You’ll be presented with a reset password page, from here, input the email address associated with your account and press send. At this point, please press the back arrow at the top of the page, not the ‘Back to Login’ option at the bottom.  

You can then complete the password reset using the link in your email. Once completed, you can log into the app with your new password. 

Please note that it may take up to 30 minutes for the email to arrive. 

I am having trouble logging in. What should I do? 

Please double check the email address and password you have entered are correct. 

If you are still having trouble, please speak to your Community Housing Manager or Service Manager.