Price Increase FAQs
What are your options?
First and foremost, we want you to know that we value your business. As someone who has made a personal and financial commitment to being active, we know that fitness really matters to you. It matters to us too! Without a doubt, your dedication is the whole reason we’re here.
We also want you to be happy and enjoy a membership that’s best for you! Please know that you always have options, and we will work with you to find the best fit for you. Our main goal is to keep you active and healthy.
We’ve listed many of your options below. Please be aware that this list is not exhaustive, and we recommend speaking to a member of our team at your local centre so we can find the best fit for you and your needs.
For information on how the price changes affect you and guidance on what your options are, please select your membership type.
Places Gym membership
Young Adult membership
Student membership
I’m currently on a Premium or Premium Plus membership, what does this include?
Premium membership benefits include:
- Gym use
- Group exercise classes*
- Pool use for Just Swim, lane swimming and fun sessions (excluding Family Fun sessions at Romsey Rapids Sports Complex and The Pavilions In The Park)**
- Places Leisure app for easy access to your membership card, making and managing bookings, digital fitness and hundreds of free virtual workouts
- 15 days' advanced booking - from the start time of your session
- Free use of SWIMTAG^ – wearable technology to track your swim performance and stroke
- Add up to 4 Juniors (excludes young adults' and student memberships)
- News and referral offers
Premium Plus membership includes all of the benefits above plus access to all Places Leisure centres in the UK. Facilities available at each centre will vary and you should contact your centre team beforehand to find out more.
**Group exercise classes may exclude gym-based classes.
***Please note that Family Fun sessions at Romsey Rapids Sports Complex and The Pavilions in The Park incur an additional charge.
^Not available at Northumberland centres
What are my options?
Our Premium memberships offer the most benefits for your monthly or annual fee. Premium memberships allow you to make the most of all of your centre’s facilities, including group workout classes, unlimited gym use, unlimited pool use and more.
Within the Premium category, we have multiple payment options. These include:
- Our Premium Flexi Direct Debit membership allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
- Our 12-month Upfront membership offers our best value. For this option, you pay one annual payment for the price of just 10 months.
- If you are aged 16-18, we have memberships designed specifically for your age group offered on a Flexi Direct Debit basis. Our Premium 16-18 Flexi Direct Debit membership allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
- If you are aged 19-25, we have memberships designed specifically for your age group offered on a Flexi Direct Debit basis. Our Premium 19-25 Flexi Direct Debit membership allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
- We also offer discounted, Premium Concession memberships for customers aged 65 or over, full-time students aged 26 or over, selected corporate groups (NHS, Emergency Services, MOD, RNLI and those working in education) plus those in receipt of the following: Housing Benefit, Income Support, Job Seekers Allowance, Working Family Tax Credit, Disability Allowance, Carers Allowance or Universal Credit.
Contact your local centre to help you to convert your membership to any of the above options if it is better for you.
I currently have additional Juniors attached to my Premium or Premium Plus membership, what are my options?
We understand that as a parent or guardian, it is important to be able to keep your child active at an affordable price and the benefit of adding additional Juniors is designed with this in mind. Supporting the active lifestyle of your Junior helps them build positive, healthy habits they can carry into adulthood.
- To continue to enjoy all of the benefits and value for money of your additional Junior, you can simply keep them attached at the new monthly fee. In this case, you don’t need to take any further action.
- Additional Juniors can be removed from your membership at any time, to do so please speak to a member of our team.
I’m currently on a Swim or Swim Plus* membership, what does this include?
Swim membership benefits include:
- Pool use for Just Swim, lane swimming
- Half-price fun sessions (excluding Family Fun sessions at Romsey Rapids Sports Complex and The Pavilions In The Park)**
- Free use of SWIMTAG^– wearable technology to track your swim performance and stroke
- Places Leisure app for easy access to your membership card, making and managing bookings, digital fitness and hundreds of free virtual workouts
- 15 days' advanced booking - from the start time of your session
- News and referral offers
Swim Plus membership includes all of the benefits above plus access to all Places Leisure centres with swimming pools in the UK. Facilities available at each centre will vary and you should contact your centre team beforehand to find out more.
*Available at selected centres.
**Please note that Family Fun sessions at Romsey Rapids Sports Complex incur an additional charge.
^Not available at Northumberland centres
What are my options?
Our Swim memberships are designed for individuals who simply want to swim. Swim category memberships allow for unlimited pool use for our Just Swim sessions and lane swimming and include the free use of SWIMTAG^.
Within the Swim category, we have the following membership options:
- Our Swim Flexi Direct Debit membership allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
- Our Swim 12-month Upfront membership offers our best value. For this option, you pay one annual payment for the price of just 10 months.
I’m currently on a Gym* membership, what does this include?
- Gym use, including free access to virtual group exercise classes
- Places Leisure app for easy access to your membership card, making and managing bookings, digital fitness and hundreds of free virtual workouts
- 15 days' advanced booking - from the start time of your session
- News and referral offers
*Available at selected centres. Find your centre to see the memberships available.
What are my options?
Our Gym memberships are designed for individuals who simply want to use the gym and gym equipment. This Gym membership is only available at selected centres. Gym memberships allow for unlimited gym use with ongoing support and advice from the fitness team as well as free access to virtual group exercise classes.
Within the Gym category, we have the following option:
- Our Gym Flexi Direct Debit membership, available at selected centres, allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
- Our Gym 12-month Upfront membership is available at selected centres and offers our best value. For this option, you pay one annual payment for the price of just 10 months.
I’m currently on a Places Gym* membership, what does this include?
Our Places Gym membership includes:
- Gym use, including free access to virtual group exercise classes
- Places Leisure app for easy access to your membership card, making and managing bookings, digital fitness and hundreds of free virtual workouts
- 15 days' advanced booking - from the start time of your session
- News and referral offers
*Available at selected centres. Find your centre to see the memberships available.
Within the Places Gym category membership, we have the following option:
- Our Places Gym 12-month Upfront membership offers our best value. For this option, you pay one annual payment for the price of just 10 months.
- Our Places Gym Flexible membership allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
I’m currently on a Young Adult membership, what does this include?
We have two age categories within our Young Adult membership 16-18 or 19-25.
Young Adult membership includes:
- Unlimited gym use
- Unlimited access to group workout classes *
- Pool use for Just Swim, lane swimming and fun sessions **
- Free gym introduction session, which includes safe & effective use of all equipment, as well as help building a digital programme to suit your goals
- Ongoing support and advice from members of our fitness team
- Places Leisure app for advanced bookings, GPS tracking, challenges, pairing of other apps and wearables, extensive digital library with LES MILLS classes, digital coaching, ability to synch with on-site gym equipment for tailored workouts
- 15 days' advanced booking from the start time of your session
- Free use of SWIMTAG^– wearable technology to track your swim performance, stroke and distance
- Regular news updates, specialist blog content on health and wellbeing, as well as periodic referral offers
*Group exercise classes may exclude gym-based classes.
**Please note that Family Fun sessions at Romsey Rapids Sports Complex and The Pavilions in The Park incur an additional charge.
^Not available at Northumberland centres
What are my options?
Our Young Adult category memberships offer the most benefits for your monthly or annual fee. Young Adult category memberships allow you to make the most of all of your centre’s facilities, including group workout classes, unlimited gym use, unlimited pool use and more.
Within the Young Adult category, we have the following options:
- If you are aged 16-18, we have memberships designed specifically for your age group offered on a Flexi Direct Debit basis. Our Premium 16-18 Flexi Direct Debit membership allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
- If you are aged 19-25, we have memberships designed specifically for your age group offered on a Flexi Direct Debit basis. Our Premium 19-25 Flexi Direct Debit membership allows you the flexibility to join for a minimum of one month for one flat fee. Your membership will continue on a flexible monthly basis, or, you can choose to convert to another membership option.
Find your centre to see the memberships available.
I’m currently on a Student* membership, what does this include?
Student membership includes:
- Unlimited gym use
- Unlimited access to group workout classes *
- Pool use for Just Swim, lane swimming and fun sessions **
- Free gym introduction session, which includes safe & effective use of all equipment, as well as help building a digital programme to suit your goals
- Ongoing support and advice from members of our fitness team
- Places Leisure app for advanced bookings, GPS tracking, challenges, pairing of other apps and wearables, extensive digital library with LES MILLS classes, digital coaching, ability to synch with on-site gym equipment for tailored workouts
- 15 days' advanced booking from the start time of your session
- Free use of SWIMTAG^ wearable technology to track your swim performance, stroke and distance
- Regular news updates, specialist blog content on health and wellbeing, as well as periodic referral offers
*Group exercise classes may exclude gym-based classes.
**Please note that Family Fun sessions at Romsey Rapids Sports Complex and The Pavilions in The Park incur an additional charge.
^Not available at Northumberland centres
What are my options?
Our Student memberships* offer the most benefits for your monthly or annual fee. Student memberships allow you to make the most of all of your centre’s facilities, including group workout classes, unlimited gym use, unlimited pool use and more.
Within the Student category, we have the following options:
- Our Premium 16–18-year-old membership is new value-driven membership designed for the 16-18 age bracket offering many of the Premium membership benefits at one low price.
- Our Premium 19-25-year-old membership* is the same as the 16-18-year-old membership, only designed for the 19-25 age bracket. This membership also offers many of the Premium membership benefits at one low price.
*Available at selected centres. Find your centre to see the memberships available.
Inclusive membership
We are pleased to offer an Inclusive membership, with a 50% discount on selected membership rates for members with disabilities.
The discount is available on our Flexi and Annual payment options on our Premium, Swim, Gym, 16-18, 19-25 and Junior membership types.
Our Inclusive membership is available for those in receipt of one or more of the following, Personal Independence Payments (PIP), Attendance Allowance, Children's Disability Living Allowance, Continuing Healthcare funding.
Everyone who takes out an Inclusive membership is eligible to be accompanied by up to two support workers/carers to support them in their chosen session free of charge.
If you are a carer supporting an Inclusive member in the pool, please contact a member of the team in advance so they can organise any required support.
If you are a carer and wish to use the facilities yourself, you may be eligible for a Concessions membership. Alternatively, you can pay as you go for each session.
Our main goal is to ensure you are able to keep active and healthy in a way that works for you so please reach out to a member of our team at your local centre to discuss your membership options.