Learning and development

We are committed to ensuring that all of our people are supported and encouraged to develop and progress.  We invest in high quality learning and development to ensure that everyone is given the opportunity to realise their full potential.

First Aid and Lifeguarding

Nothing can be more important than saving a life; even if you are not yet employed by Places Leisure, this training is still available for you. Visit your nearest site and select the More link to find out what external training courses are on offer.

Inductions and Refresher Training

Our people receive a generic, and site specific, training and induction programme. This always includes a customer service and equality awareness module. Each year our people also receive refresher training based on their own particular needs.


We place much emphasis on in-house coaching and mentoring. We believe strongly in the role our leaders, at all levels, can inspire and guide their colleague’s development.

Enhancing You - Your Annual Performance Review

Annual reviews provide an excellent opportunity for our people to set out their future aspirations and to discuss how the company can support them in achieving these goals. 

Leadership Development Programmes

We run two in-house talent development programmes; these are called ‘Rising Stars’ and ‘Aspiring Internal Managers’ (AIMs). These elite programmes develop our future leaders of the organisation. They are for exceptional people who are looking to progress their careers with Places Leisure.

The 6 month Rising Stars programme concludes with a ‘Dragons Den’ where the Rising Stars present to members of the Places Leisure Board. To date, 62% of all Rising Star graduates have been promoted within the Company and 75% of all Rising Stars graduates since 2013 remain employed at Places Leisure.

Our Chartered Institute, CIMSPA, (Chartered Institute of Sport and Physical Activity) has recognised the achievements of our Rising Stars by awarding free CIMSPA membership for a year to all Rising Stars graduates.

The Aspiring Internal Manager’s programme is run in partnership with Lifetime Training. This is a completely bespoke programme which is accredited, and individuals who complete it are awarded a Level 2 Certificate in Access to Leadership.