Frequently asked questions
How do I book?
Bookings can be made through the website, over the phone or in person at reception. Bookings can be made in advance
What age children do you accept?
The age range we will take will be from their 5th birthday until the day before their thirteenth birthday.
What are the prices / sessions times?
We run 8.30am - 5.30pm at a price of £24.00 per day.
What do we need to bring?
We advise children to bring the following:
i. A healthy packed lunch (nut free) with a morning and afternoon snack
ii. A water bottle (we provide extra water)
iii. A swim kit - towel and aids if required.
iv. Comfortable & suitable footwear for activities. Please note - your child will be taking part in multi sports activities where crocs / flip flops would not be suitable.
v. Wear weather appropriate clothing. ie. Children are encouraged to take part in outdoor activities when possible (weather permitting), therefore sunscreen should be applied before camp and we recommend a hat in hot weather. For cold and wet weather, we recommend children to wrap up warm and wear a coat
vi. We kindly ask that all items are labelled.
Will my children be going swimming?
Yes, we offer the option of swimming to all children. All children will be supervised by our Swim Teacher.
Where do I drop my child off?
If you are dropping your child off between 8.30am - 9.00am, we will be in the Meeting Room (formally creche).
Where do I collect my child?
Collection will be from 5.30pm, and we will be located in the Meeting Room (formally creche).
Why do the children wear wristbands?
This is a safeguarding measure
My child is very shy - will they be okay?
Definitely. We understand the importance of helping children socialise. We work with both yourself and your child to ensure they are settled into the environment and introduce them to new friends.
What will my child be doing at holiday club?
We have a variety of different tasks from multi-sports to crafts. Each holiday camp is based around a theme, and the sports and crafts will be in line with the theme for that week.
What is your cancellation policy?
Please refer to our Terms and Condition of bookings.